Automation of Zoom Meetings with an AI Bot for Sila Soobshchestv (X10)

Case study on online meeting automation and community operational processes

Client information

Sila Soobshchestv (X10) is an initiative of the Ryabakov Foundation that unites local communities, leaders, and project teams. Communication is carried out across multiple social networks and channels, with materials published for different cities and audiences. The main challenge was maintaining consistent publication and a unified content style under high operational load.

Automation task

Implement an AI-based Telegram bot that answers customer questions with high accuracy, works 24/7, and speeds up request processing by more than 3 times.
Client information

Integration Steps

  1. Current process analysis

    Studied the current process of conducting Zoom meetings: reminders, connection, saving recordings and summaries.

  2. AI model training

    Training AI on meeting scenarios and typical discussion formats (weekly calls, coordination, training sessions).

  3. Process integration

    Integration with Zoom, employee calendars, and internal notification system.

  4. Automation logic

    AI meeting creation, link generation, reminder distribution, bot participation, recording key points and decisions.

  5. Launch and testing

    Launch on real meeting streams, optimizing quality of summary reports and bot connection stability.

Key metrics growth after AI implementation

Accuracy of automatic meeting summaries: increased from 78% to 99%

— thanks to recognition of key meeting moments, data structuring, and elimination of human factor.

>100 hours monthly working time savings 99% accuracy of automatic meeting summary generation. 70% reduction in missed or forgotten calls. 100% reduction in errors when creating and planning meetings.

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